Forged my signature, poorly!
I used Your Move with the recent sale of our property in Devon. I had submitted all of the paperwork, including a Property Information Questionnaire (PIQ) where I explained at length about recent flooding events due to a network issue. Your Move took it upon themselves, to copy that PIQ, remove the very important details and then forge my signature, in what I can only believe to be some sort of an attempt at trying to sell the property quickly, hassle free and using trickery for potential buyers. Your Move accidentally sent the forged document to me, as part of the complaints procedure where I was accused of not declaring the flooding, prior to the property being marketed. It took them 8 weeks to finally offer a derisory £250 compensation, for what amounts to gross misconduct, fraud and forgery. I’d certainly recommend against using Your Move, unless you want to potentially land yourself in a lot of bother in years to come. Thankfully, the information about the flooding had come out through other sources and the buyer did not wish to renegotiate the sale price.
Tuesday 27th of September 2022 by Thomas Bills
Verified